Adlib home page > Support
Freq. asked questions
Find the answers to your questions about:
- Adlib (general)
- Museum Lite
- Library Lite
Helpdesk

Adlib users with a maintenance contract can reach The Helpdesk every working day from 9am until 5pm. You can contact the UK office by phone:
+44 (0) 345 222 1511
or by e-mail: alm.uk.helpdesk@axiell.com

Click here for the contact information of our other offices.

Support

Our top priority is providing the support you need to keep your Adlib system fully operational, and this important task is fulfilled by our support department. Customers with a maintenance contract are entitled to the following services (see the boxes on the left for all page links):

  • Online answers to frequently asked questions.
  • The Helpdesk - open every working day.
  • Documentation - all system documentation is available online.
  • Upgrades - download the latest Adlib update.

  • For Adlib Lite users there are two special sections with frequently asked questions (see the boxes on the left). If the answer to your question is not listed, you can send an e-mail to one of the e-mail addresses below:
  • museumlite@adlibsoft.com
  • librarylite@adlibsoft.com